Why owners are turning to “ Taylors ” to manage their rental properties.
We Manage Your Property Completely. We take great care in thoroughly managing every property that we have been entrusted with. Our owners can feel confident that their investment is in good hands. Over 30 YEARS experience!
SECURING THE RIGHT TENANT
We inspect your property, provide you with a well informed “rental market appraisal” and recommend any property improvements.
Our comprehensive advertising reaches a maximum number of prospective tenants. We understand that a vacant property is not producing any income for our owners. Our aim is always to find a suitable tenant as quickly as possible.
- Full colour displays in our window
- Advertisements on our rentals list, also with full colour photos
- In the local paper with a full colour photo
- A "For Lease" sign is displayed at the property
- We also do a letterbox drop to the surrounding neighbours, letting them know that we are the managing agents and to contact us should any matter arise concerning that property
We always accompany prospective tenants through properties, we do not hand out keys for prospective tenants to view properties on their own.
Stringent Tenant Selection
All tenants must supply us with photo identification. We thoroughly screen all tenant applications, including:
- Checking references;
- We subscribe to a national tenant’s reference database;
- Verifying their employment or financial position;
- Checking their rental history;
- Any other checks that may be relevant.
Tenants are always selected in consultation with you as the owner.
We comprehensively complete all the required documentation including:
- Lease agreements;
- Conditional Reports;
- Bond lodgement documents;
The bond is lodged with the Residential Tenancies Bond Authority.
An obligations booklet is given to the tenant explaining their responsibilities.
We notify the relevant water company that the tenant is responsible for the payment of the water usage and to send all accounts direct to them.
We supply the tenant with the details of a utility company that can have all their utilities transferred into their name with one simple phone call.
To minimise rent arrears we adopt a direct debit system. We directly debit the tenants nominated account each month for the full months rent on the due date. This gives the owner greater assurance that the full rental amount is paid by the due date. This method also makes it very convenient for the tenant.
We believe in building a professional and respectful relationship with our tenants, this goes a long way in having a hassle free tenancy for the tenant and ultimately the owner.
Routine inspections are important to ensure that the tenant is fulfilling their obligations and maintaining your property. We conduct regular inspections and keep you well informed. If the tenant is required to rectify any maintenance issue, we promptly serve the appropriate notice and re-inspect the property to ensure that the matter has been satisfactorily attended to.
We promptly notify you of any required maintenance. We employ a reliable maintenance team that can quickly and cost effectively, attend to any maintenance matter for you. In the unlikely event of an emergency situation, you can rest assured that we will contact you as quickly as possible and always act with your best interest in mind.
We organise all lease renewals, with recommended rent reviews and increases, to ensure your income is maximised.
When the tenant gives us notice of their intention to vacate, we immediately notify you and commence advertising for a new tenant, always aiming to have the property reoccupied as quickly as possible with a suitable tenant.
When tenants vacate, we conduct a thorough exit report. We quickly notify the tenant of any matter that needs attending to. If required we organise the relevant bond deduction and/or transfer of bond to the tenant.
If any matter ever has to go to VCAT, we handle all aspects of that process and always keep you well informed.
SIMPLIFYING YOUR ACCOUNTS
We operate a computerised property management system, which accurately accounts to our owners. Our accounts are independently audited, as required by law
If you wish, we can have all notices forwarded to us for payment from the rent monies and the notices kept in your file for safekeeping, such as Maintenance; Council Rates; Water Rates; Landlords Insurance.
Funds Transferred Quickly
We transfer the rent money to you quickly. Once the rent received from the tenant is cleared, within a maximum of 7 days your money is transferred into your nominated account.
We transfer your payments quickly and easily by electronic transfer into your nominated bank account.
You can choose to receive your rental statements by post; e-mail; or both. Also if you have more than one property you can receive a separate statement for each property.
Financial Year Statement
Each year we send you an “end of year” financial statement, showing all income and expenses for your property. Again if you have more than one property you can receive a separate statement for each property.
We realise that an important part of having an investment property/properties is having a reliable and thorough property manager who will look after your interests. Whether you live next door or overseas you can have peace of mind in the knowledge that your property is thoroughly and professionally managed, always with your interests in mind.
The principals of our company each have over 27 years real estate experience and are happy to discuss any real estate matter with you, whether it be the management of your property or buying/selling real estate.
Up To Date Knowledge
Our property management team keeps up to date with any changes in legislation, so we are able to provide our clients with the very best service and sound, knowledgeable advice.
Our aim is to build an ongoing professional relationship, assisting you to maintain and build your Real Estate portfolio. Giving you confidence in the knowledge that you have an experienced and reliable Real Estate company working for you.
For a free rental market appraisal or simply a friendly chat about our services please call us on
9364-6900 or e-mail us at email@example.com